Privacy Policy

This Privacy Policy describes how AC-DC HVAC & Appliance Repair LLC, doing business as ACDC Repair ("we", "us"), handles personal information collected through this website, by phone, and by text message.

Information We Collect

We collect information you submit through call, booking, and contact forms, such as your name, phone number, email, service address, and service request details.

How We Use Information

We use your information to schedule and perform service, provide support, process payments, and improve service quality and website performance.

Sharing

We do not sell personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Mobile phone numbers and SMS opt-in consent collected through our forms are used solely to provide the service you requested. We may share other account and service data with trusted service providers when needed to run booking, communication, payment, and analytics systems.

SMS / Mobile Messaging

AC-DC HVAC & Appliance Repair LLC, doing business as ACDC Repair, sends text messages only to customers who opt in through our forms. Your mobile phone number and SMS opt-in consent are used solely to send the messages you agreed to receive, such as appointment updates, technician arrival alerts, and service reminders. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms & Conditions.

Your Choices

You can request updates or deletion of your personal information by contacting us at support@acdcdfw.com.

Contact

AC-DC HVAC & Appliance Repair LLC, doing business as ACDC Repair, Grapevine, TX 76051. Phone: (469) 730-0309.